Robert Cringely saidbest:

Profit is to be found not just in pleasing dissatisfied customers, but in dissatisfying them in the first place so they will then pay to be pleased.

That’s life to a T in the Bush era.

This scam only succeeds because we continue to support a broken system, rather than demanding a better way. Then again, that’s true of most of our ills these days (see my previous post for more on that subject).

Of course, we could end it all in a heartbeat, if we just worked together…